Shipping
Every order ships free to any U.S. address. No minimum, no code needed.
How long it takes
- Processing: 1–3 business days. Your order is picked and packed at our warehouse in New Jersey.
- Transit: 3–5 business days by DHL or USPS, depending on your location.
- Total: most orders arrive within 4–8 business days of purchase.
You'll get a shipping confirmation with a tracking number the moment your order leaves the warehouse. Tracking usually updates within 24 hours.
Where we ship
We ship to all 50 U.S. states. We don't ship to P.O. boxes, APO/FPO addresses, or outside the United States right now.
If something goes wrong
If your tracking hasn't moved in 5 business days, or your order hasn't arrived 10 business days after purchase, email support@nesthaven.co with your order number. We'll trace it, and if it's lost we'll send a replacement or refund — your choice.
Wrong address? Email us right away. If it hasn't shipped yet we can change it. If it has, we'll do what we can with the carrier.